Privacy Policy
We respect the privacy of all the visitors of this website. Privacy protection of our users is a number one priority. We work hard to guarantee the confidentiality of transforming personal data which we take possession of in accordance to the name of the law. We guarantee that we will not, accordingly to the obligatory law, either sell or render the collected personal data accessible to the third parties. When you start using Master Faucet website services, you accept unconditionally the following terms without restrictions:
Return Policy
Master Faucet will be responsible for filing any type of shipping dame claim with the shipping company. Every package is fully insured by Master Faucet and requires a
signature upon delivery.
Photos of damaged product are required.
We do accept returns and exchanges 60 days after your purchase.
Product must be in its original condition and packaging.
Master Faucet will refund shipping costs only if the return has resulted from our error.
Send all returns via FedEx, UPS or USPS and include the required insurance and signatures.
$15 re-boxing fee will be charged for products that are returned without the manufacturers original box or if the box is damaged. All products will be inspected prior to credit approval.
Products that have been installed are non-returnable.
To return an item please request an RGA (return goods authorization) from us.
We will send you the address to where the products are to be shipped too.
Returns without an authorization number will not be accepted.
We are not responsible for items sent back to us without an authorization.
Once a RGA number is issued the returned product needs to be returned within 60 days.
Data Collecting, Use and Safety.
The summary statistics information related to the website, which enables the identification of users, is used by us only in order to improve quality – make the work of our services optimum.
The broad content of the Advice Center Service is widely available to all. It means that there is no need to register or give any personal data while leaving your comments. In some exceptional situations, (contests, queries, requests) there may occur the need to ask the visitor for such personal details as: first name, family name, address, e-mail address and telephone number.
The visitors` personal data given in the process of registration is kept confidential and only used for statistical purposes. Visitors need to log in to the website in order to leave comments about specific products.
The personal data given at registration is stored and transformed accordingly to U.S.A. law requirements, in regulation to the protection of personal data clause.
Using cookie files.
When a guest visits Master Faucet, cookie files are put in his/her computer, (if the visitors set the option of accepting these files) or they are read if the user has visited the website before.
Cookie files are the text files where vital information for the proper function of the internet applications are stored. These files are saved onto the user’s disc – this information is indispensable in the internet application working properly. The internet application will be faulty or will not work at all without this information.
The user can configure his/her internet browser so that the cookie files are not saved. However, in some cases the agreement for saving these files will be required and indispensable for the full use of the website services.
Similarly to most of the internet operator services, Master Faucet collects the information concerning the use of the services by it’s visitors. This information is stored for strictly technical purposes in correlation with the administration sever services and in statistical summaries. This information can be available for prosecution organs and courts. The conduct procedure in such cases is stated by the law.
Master Faucet reserves the right to alter their information confidentiality policy
The rules of maintaining the information confidentiality can be changed at any time without informing the users. However, all the changes will be in accordance to the obligatory laws.
